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Seven ways to generate engagement that drives towards loyalty

1. Always provide a clear call to action and never rely in user to interact of their own accord. Relying…

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Quick video I made to help some people use the new Keyword…

I have had a few requests from people that wanted to learn how to use the updated Keyword Planer.  This…

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Why story and values are the route to better customer communication

Native Indian tribes believe in the power of story. It is even said that those who tell the best stories…

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PIXAR’S 22 SECRETS OF GREAT STORYTELLING “HOW TO WRITE A GREAT STORY”

Native Indian tribes believe in the power of story. It is even said that those who tell the best stories…

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Generating Engagement at the Zero Moment of Truth – ZMOT – Driving…

A short presentation I prepared for an after dinner speaking engagement. The focus was about how to drive loyalty when…

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What is “Tiered backlinking” and Why should I care?

Tiered backlinking is the one method of building authority links to a relevant page on your website. Imagine that you…

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UX-ceptional – improving the customer relationship through experience

Brands no longer just sell products and services – they offer experiences. The strength of the relationship between a consumer…

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Generating Engagement at the Zero Moment of Truth – ZMOT – Driving…

A short presentation I prepared for an after dinner speaking engagement. The focus was about how to drive loyalty when…

client_one.jpg

What is “Tiered backlinking” and Why should I care?

Tiered backlinking is the one method of building authority links to a relevant page on your website. Imagine that you…

client_one.jpg

Cheat Sheet – Increasing Brand Loyalty With Tech

In today’s society, it is almost impossible to stay on top of your personal game without utilising a multitude of…

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The power of a “Pause.”

I have been privileged enough to have been part of the Hubspot pipeline generation boot camp. It is an invitational…

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What is “Tiered backlinking” and Why should I care?

Tiered backlinking is the one method of building authority links to a relevant page on your website. Imagine that you…

client_one.jpg

UX-ceptional – improving the customer relationship through experience

Brands no longer just sell products and services – they offer experiences. The strength of the relationship between a consumer…

client_one.jpg

Cheat Sheet – Increasing Brand Loyalty With Tech

In today’s society, it is almost impossible to stay on top of your personal game without utilising a multitude of…

client_one.jpg

10 ways to add personality to your writing without making anyone want…

A writer’s job is to entertain and inform at the same time. This means our written words need to be…

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22 SECRETS OF GREAT STORY TELLING 7/22 – Work out the ending…

Part 7: Come up with your ending before you figure out your middle. Seriously. Endings are hard, get yours working…

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22 secrets of great story telling 1/22 ADMIRE A CHARACTER FOR TRYING

#1: You admire a character for ‘trying’ more than, for their ‘successes’ It is easy to like a hero, it…

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Quick video I made to help some people use the new Keyword…

I have had a few requests from people that wanted to learn how to use the updated Keyword Planer.  This…

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Jakob Nielsen 10 Heuristic Principles

 The 10 Heuristic Usability principles as set out by Jakob Neilsen 1. Visibility of system status - The system should…

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Cheat Sheet – Increasing Brand Loyalty With Tech

In today’s society, it is almost impossible to stay on top of your personal game without utilising a multitude of…

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The Commino Experience Loop

The Commino Experience Loop is our process for mapping a customer journey across emotional and rational touchpoints. We then overlay…